Shipping policy

Last Updated: April 4, 2026

At 4th & Zuri, we are committed to getting your vintage pieces to you safely and efficiently. We partner with USPS, UPS, and FedEx to provide reliable delivery within the United States and internationally. Please review our shipping policy below to understand our process and delivery timelines.

1. Shipping Rates & Delivery Estimates (USA)

We offer transparent flat-rate shipping for all domestic orders within the United States.

Shipping Method	Order Value	Rate	Estimated Transit Time
Standard Shipping	Under $99.00	$6.99	5–10 Business Days
Free Shipping	$99.00 and Over	FREE	5–10 Business Days

Transit time begins after the 1–3 day processing period is completed.

2. Order Processing & Fulfillment

Processing Time: Please allow 1–3 business days for our team to inspect, package, and prepare your order for shipment.

Order Cut-off Time: Orders placed before 5:00 PM (EST) on a business day will begin processing that same day. Orders placed after 5:00 PM EST, on weekends, or on holidays will begin processing on the next business day.

Operating Days: Monday to Friday (excluding public holidays and weekends).

Business Hours: 9:00 AM – 5:00 PM EST

Note: All delivery timeframes shown on our website are estimated only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, peak seasons, and other factors outside our direct control.

3. International Shipping

We ship worldwide! International rates and delivery times are calculated at checkout based on your location and package weight.

Estimated Transit Time: 10–20 business days (depending on destination)

Shipping Carriers: We work with trusted international partners including DHL Express, USPS International, and other local delivery partners.

Tracking Visibility: For some international destinations, tracking visibility may be limited after the package is transferred to a local delivery partner.

Customs & Duties: Any import taxes, customs fees, VAT, or other destination-related charges are the sole responsibility of the customer. These charges vary by country, so we recommend checking with your local customs office before placing an order.

4. Shipping Carriers

We work with trusted shipping partners to deliver orders safely and efficiently. Depending on the destination and fulfillment location, your order may be shipped by one or more of the following carriers:

United States:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx

International:

DHL Express
USPS International
Other local delivery partners

5. Shipment Origin

To improve fulfillment efficiency and delivery speed, orders may be shipped from our Kalispell, Montana location or from fulfillment partners depending on product availability and shipping destination.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with:

Tracking number
Carrier information
Estimated delivery date
Link to track your package

You can track your order via the carrier’s website using the tracking number provided.

7. Delays and Delivery Issues

While we aim to deliver orders within the estimated timeframes, delays may occur due to circumstances outside our direct control, including but not limited to:

Weather disruptions
Carrier delays
Customs inspections or import procedures
High shipping volume during peak seasons
Incomplete or incorrect shipping information provided at checkout
Public holidays

Carrier delays are outside our direct control, and delivery estimates should not be considered guaranteed delivery dates.

If your order has not arrived within 20–25 business days after shipment, please contact our support team for assistance.

8. Address Accuracy & Lost Packages

Please ensure your address is correct at checkout. Your address should include:

Full name
Street address (including apartment/unit number if applicable)
City
State
ZIP code
Phone number (for delivery coordination)

4th & Zuri is not responsible for delays or lost items due to incorrect, incomplete, or illegible address details provided at checkout.

If your order hasn’t arrived within the estimated window, please contact us immediately at support@4thandzuri.com or +1 (406) 309-2002 with your order number and tracking information.

9. Shipping Restrictions

Single Shipping Address: Each order can only be shipped to one delivery address.

PO Boxes: We may ship to PO Boxes within the United States, primarily through USPS.

APO/FPO Addresses: Delivery to military addresses may not be available for all products or carriers.

10. Taxes, Duties, and VAT

International Orders: Customs duties, import taxes, VAT, and other destination-related charges are not included in the shipping cost unless clearly stated at checkout.

Customer Responsibility: Any applicable import fees, duties, or taxes are the responsibility of the recipient.

Local Regulations: These charges vary by country, so we recommend checking with your local customs office for more information before placing an order.

11. Damaged or Defective Items Upon Arrival

If your package arrives damaged or the item is defective:

Document the Damage: Take clear photos of the damaged packaging and item
Contact Us Immediately: Email support@4thandzuri.com or call +1 (406) 309-2002 with photos and your order number
Do Not Discard Packaging: Keep the original packaging and materials for carrier inspection if needed
Resolution: We will work with you to arrange a replacement or refund

12. Shipping Support

If you have any questions about shipping or need help with your order, please contact us:

Email: support@4thandzuri.com
Phone: +1 (406) 309-2002
Business Address: 55 4th Ave W N, Kalispell, MT 59901, USA
Trading Name: 4th & Zuri
Legal Name: We Can Custom LLC
Registered Office Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Response Time: Within 24 hours (during business hours)

Questions? Contact us anytime at support@4thandzuri.com or +1 (406) 309-2002. We’re here to help!