Every order is carefully reviewed and prepared before shipment. Order preparation generally takes 7–10 business days, excluding weekends and public holidays. Once your order is ready, delivery within the United States typically requires an additional 10–14 business days. Most customers receive their orders within 17–24 business days from the date of purchase. Should there be any unexpected delays, our team will contact you by email with an update.

Your order progress includes both preparation and shipping stages. While your jewelry is being prepared, its status will appear as “Processing.” To track your shipment, simply sign in to your customer account, navigate to "My Orders" and select "View Order Details" to access tracking information once it becomes available. You may also review our Shipping Information page for estimated delivery timelines.

Yes, changes to your order can be requested before it is shipped. You may update item details such as size or color, remove an item, or correct your shipping address. To request a modification, please contact our team via Live Chat as soon as possible. Once an order has been shipped, we are no longer able to make changes.

After placing your order, it enters a preparation stage that typically takes 7–10 business days. This period does not include shipping time. You’ll receive an email notification once your order ships or if there are any updates. Please check your inbox and spam folder. If you haven’t received an email within 15 days of placing your order, contact our Customer Care Team via Live Chat or email.

At 4th & Zuri, provides complimentary standard shipping on all orders delivered within the United States. No minimum order value is required.

After your order has completed the preparation process, delivery typically takes 10–14 business days within the United States. Each order is carefully handled to ensure quality before shipment.

Currently, 4th & Zuri delivers only within the United States. All domestic shipments are sent at no additional cost.

Once your order leaves our facility, you’ll receive a shipping confirmation email with tracking details. Tracking information is usually activated within 1–2 business days, allowing you to monitor your delivery progress online.

Should you receive an item with a defect, please connect with our customer service promptly so we may assist you with a replacement or a full refund.

In some cases, carriers may mark a shipment as delivered before it reaches your hands. We recommend checking your mailbox, front desk, or any nearby secure areas where packages are commonly placed. You may also confirm delivery details directly with the carrier using your tracking number. If you’re still unable to locate your order, please reach out to our Customer Care Team via Live Chat or support ticket for further assistance.

To make shopping easy, 4th & Zuri accepts multiple secure payment options, including major credit and debit cards as well as PayPal. Additional payment methods may be introduced over time to provide more flexibility.

Only one promotional code may be applied to each order. If you have more than one discount code, you’re welcome to save the remaining code for a future purchase.

We strive to display our jewelry as accurately as possible through detailed photography. However, slight variations in color or tone may occur due to lighting conditions characteristics of the material, and individual screen settings. These subtle differences are normal and do not affect the quality or craftsmanship of the piece.

To maintain its beauty, gently clean your jewelry with a soft, dry cloth after each wear. Avoid contact with water, perfumes, lotions and harsh chemicals. Proper storage will help preserve the finish and brilliance of the material over time.